2024 Supply Chain Management Readiness Survey

An online survey to 250 Supply Chain, Planning and Inventory Executives with a minimum seniority of Manager

How much has your organization increased its investment in preparedness for major disruptions?

 

Responses:

  • A great deal - 59%
  • Some - 33%
  • A little - 8%
  • None - 0%

 

What approach to your processes and/or technology stack has your organization's leadership taken to improve preparedness for the next major supply chain disruption?

 

Responses:

  • Overhauled our approach completely - 33% 
  • Made major changes to our approach - 53%
  • Changed a few things in our approach - 12%
  • Haven’t made any changes in 
    our approach - 1%


 

Which of the following steps has your organization taken in preparedness for the next major supply chain disruption?

 

Responses:

  • Increased supply chain visibility (e.g., through IoT devices or sensors) - 41%
  • Diversified supply base  -  41%
  • Identified new/better vendors -  39%
  • "Deployed digital twin and other 
    simulation technologies"  -  37%
  • Reskilled workforce  -  36%
  • Adopted new tools (e.g., risk 
    evaluation tools)  -  34%
  • Partnered with third-party 
    logistics experts   - 32%
  • Added new, homegrown tools  -  27%
  • Add-ons to ERP for more functionality   - 26%
  • Other  -  0%
  • None of these  -  0%
What business risks do you fear will happen with a future disruption if your organization is not properly prepared? 

 

Responses:

  • Impact on workforce - 47%
  • Reduced productivity - 45%
  • Damaged reputation - 45%
  • Fractured supplier relationships - 36%
  • Quality decrease - 36%
  • Customer dissatisfaction - 35%
  • Revenue loss - 33%
  • Other - 0%
  • None of these - 1%
Looking ahead, which three of the following potential disruptions to your business are you most concerned about?  

 

Responses:

  • Supply shortages - 56%
  • Public health crises - 52%
  • Natural disasters - 50%
  • Government regulations - 49%
  • Cyber attacks - 49%
  • Geopolitical conflicts - 45%
How much of a priority will focusing on resilience be to your organization in 2024?  

 

Responses:

  • Top priority - 41%
  • High priority but not top - 46%
  • Low priority - 13%
  • Not a priority - 0%
What level of visibility does your organization's tech stack provide?  

 

Responses:

  • Historic view of supply and demand - 18%
  • Real-time and historic view of supply and demand - 58%
  • Predictive view of future supply and demand, along with real-timer and historic view - 24%
Which of the following best describes your organization's tech stack?  

 

Responses:

  • It relies heavily on common workplace software such as Excel - 28%
  • It relies equally on common workplace software and specialized software - 46%
  • It relies heavily on specialized software developed specifically for my organization - 27%
For any supply chain worker, what percentage of their time is spent manually entering, tracking, and/or managing data?   

 

Responses:

  • 0 - 0%
  • 1 to 15 - 10%
  • 16 to 30 - 35%
  • 31+ - 56%
Which of the following reasons are why your organization hasn't invested in a new tech stack or made updates to your existing tech stack? 

 

Responses:

  • Our business needs are unique - 51%
  • Upgrade to current systems would suffice - 50%
  • Current system too ingrained - 48%
  • We recently invested in a new ERP system - 42%
  • Can't afford the implementation disruption - 26%
  • Not a leadership priority - 21%
  • Other - 0%
How much do you agree or disagree with the following statement? Efforts to generate real-time data that do not provide actionable insights for decision-making is a waste of time and energy. 

 

Responses:

  • Strongly agree - 43%
  • Somewhat agree - 40%
  • Somewhat disagree - 9%
  • Strongly disagree - 8%
How often do you make gut decisions on what actions to take due to a lack of predictive guidance in your reports? 

 

Responses:

  • All the time - 26%
  • Often - 42%
  • Sometimes - 24%
  • Rarely - 7%
  • Never - 0%
What are the top barriers to your organization using real-time data for supply chain management?

 

Responses:

  • Cost to implement - 58%
  • Staff skills and training - 55%
  • Our current tech stack doesn't support it - 44%
  • We aren't set up to collet real-time data - 36%
  • Haven't had a need for it - 31%
  • Other - 1%
  • There are no barriers to our organization using real-timer data for supply chain management - 4%
What are the top three benefits of real-time data informing business decisions?

 

Responses:

  • Improve logistics and inventory management - 47%
  • Identify changes in demand - 45%
  • Enhance collaboration - 44%
  • Better planning ability - 43%
  • Proactive corrective actions - 41%
  • Up-to-date view of the customer - 40%
  • Shorten feedback loops - 40%
  • Other - 0%

Methodological Notes:

The LeanDNA Survey was conducted by Wakefield Research among 250 Supply Chain, Planning and Inventory Executives with a minimum seniority of Manager, between December 14th and December 21st, 2023, using an email invitation and an online survey.

The results of any sample are subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. For the interviews conducted in this particular study, the chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 6.2 percentage points from the outcome that would be obtained if interviews had been conducted with all persons in the universe represented by the sample.